Quickly acting on the appropriate priorities is one key to an exceptional emergency response. However, many organizations and people fail to accurately identify them. Ken will work with you to determine your most urgent priorities and to ensure your plan focuses on handling them successfully.
Command and Control is essential during an emergency response, but what does that term mean to you? Does it mean the same thing to each responder in your organization? Based on your organization’s culture, Ken will assist you in aligning your key organizational responders with what Command and Control really is!
The humanitarian response may be the most challenging when responding to a tragedy. What do you say? What shouldn’t you say? Empathy, compassion and caring are critical to the response for the people you serve and the organization you represent. Ken’s vast expereince in this emotional arena will provide an invaluable framework for understanding the core elements in humanizing the emergency response.